Personal Lines -Underwriter - Argus Malta
We offer an attractive salary and benefits package along with opportunities for growth and development through our comprehensive educational program. And we do not stop there. We also support our employees in their interests outside of the office, because we care about their families and their quality of life.
We’re Hiring!
Personal Lines -Underwriter
Allshores is a leading insurance and financial services provider, created in 2025 from the amalgamation of BF&M and Argus Insurance. With nearly 200 years of combined expertise, we operate across 18 jurisdictions, including Malta. We believe that to enjoy life to its fullest, our customers need to be ‘island strong’ - they need to be prepared, not just protected. We offer tools, partnerships, and programmes that empower small communities to live healthier, wealthier, more secure lives, through innovative health, wealth, and insurance solutions.
By joining Argus, part of The Allshores Group, you become part of a trusted, forward-thinking organization and will gain professional growth opportunities, and the chance to make a meaningful impact, while working in a culture that values innovation, collaboration, and community.
Role Summary:
Respond to customer/broker enquiries and advise on all motor products and services; underwrite quotes, amendments and issue policies and renewals in accordance with current underwriting guidelines. Deliver a high level of customer service and cross sell products where appropriate
Role Responsibilities:
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Answering telephone calls at all times
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Prepare quotes and issue new policies and renewals within established limits and according to documented procedures.
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Input data into the underwriting software system.
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Perform any other duties as assigned by senior management or the Core team.
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Deliver a high level of customer service to brokers/intermediaries during face-to-face contact, by telephone and by email.
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Liaise with brokers/intermediaries, claims unit and/or underwriting regarding clients’ claims or clients’ insurance needs.
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Liaise with, assist Finance Department with brokers/intermediaries queries.
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Chase brokers/intermediaries for renewals and make appropriate notes on the underwriting system.
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Ensure that all the necessary renewal documentation and renewals are issued to brokers/intermediaries within the required timeframes.
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Follow up of with brokers/intermediaries renewals to ensure instructions are received prior to expiry date.
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Assist with credit control as required.
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Individual performance objectives will be set on an annual basis.
Skills, Experience & Attributes:
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Minimum of post-secondary level of education or higher
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At least 2 years of experience as a motor insurance underwriter
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Excellent communication and interpersonal skills.
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Preferably Maltese speaking
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Proficient in English (communication & written)
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Proficient in Microsoft applications and basic IT use
Ability to work independently and as part of a team to reach individual and departmental goals.
Work Benefits:
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Yearly performance bonus
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Life insurance (2x annual salary)
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International health insurance
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Summer hours
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Hybrid working (Depending on necessities)
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Payment of professional membership fees (e.g., CII)
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Education awards for professional qualifications
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Sponsorship for job-related training
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Staffdiscounts on personal insurance policies (after 6 months' probation)
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Employee Assistance Programme (confidential support service)
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Yearly eye screening
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Parking access (after 6 month’s probation)
As an equal opportunities employer, Argus is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. Argus aspires to have a diverse and inclusive workplace and strongly encourages suitably qualified applicants from a wide range of backgrounds to apply and join the Argus family.